USF MUMA COLLEGE OF BUSINESS Customer Experience
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Advisory Member​ Profile


Marcus Simon

Active term 10/2021 – 10/2022
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Areas of Expertise
Customer First Culture, Principles of Customer ​Relationship Building
Network Manager II
BlueCross BlueShield of Tennessee
I am an experienced healthcare professional with over ten years of experience in the healthcare industry involving revenue cycle operations, network management, program management, compliance, credentialing, customer service, account management, and relationship management, I possess a Bachelor's in Business Economics, MBA in Healthcare Management, Executive Certificate in Health Administration, and currently pursuing my MHA in Health Administration.

I am also involved with ACHE, UNOS, the American Transplant Foundation, and other activities involving organ donation/transplantation.

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LOCATION

University of South Florida
Muma College of Business
11212 USF Genshaft Drive
BSN 3217
Tampa Florida

 

CONTACT US

Lisa Doering
Program Manager
doeringl@usf.edu
813-337-7525

Jodi Sporn
Program Manager
jodisporn@usf.edu
615-270-5075
Spencer Langford
Program Manager
langfords@usf.edu

Chelsea Aviles
Program Manager
avilesc@usf.edu

​CUSTOMER EXPERIENCE PROGRAM at USF MUMA COLLEGE OF BUSINESS
​The Customer Experience Certificate Program at USF Muma College of Business is designed to train and develop professionals in the ever-evolving customer experience field.
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  • Home
  • CX PROGRAM
    • CX Difference
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